Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
maintenance issues
slow service
7.4/10
Very good
Rooms
7.3
Location
8.0
Service
8.0
Dining
7.0
Guest reviews
7.4/10
based on 7 review
8.1
8.1/10based on 1727 review
Ron
United States of America,
March
2024
7.4/10
The hotel is awesome and very good. The rooms are not very big but comfortable for a three-star hotel, equipped with a large bed, A/C, mini-bar, safe, private bathroom, and toiletries. The service is very receptive to any type of request and the staff are attentive. The location is good, pretty close to the historical center. The dining experience was good and copious. The facilities are satisfactory, meeting basic needs.
Rooms
7.0
The rooms are comfortable for a three-star hotel with essential amenities.
Service
8.0
The service is attentive and accommodating to requests.
Location
8.0
The location is good, pretty close to the historical center.
Dining
7.0
The dining experience was good and the portion sizes were satisfying.
Facilities
7.0
The facilities meet basic needs for a comfortable stay.
Martin
United Kingdom,
September
2023
7.6/10
The hotel offers very clean rooms with a beautiful view, but it was a bit small for our group, had some unstable power plugs, and was overly hot. The service was great, very friendly and helpful, but they hang a plastic red bracelet on customers, which might not be ideal for some. The location is very good, close to historic springs, baths, and monasteries by the river Cerna. The dining experience was okay, not outstanding, with long queues. The facilities were nice overall.
Rooms
8.0
The rooms are very clean and with a beautiful view.
Service
9.0
The service was great, very friendly and helpful.
Location
8.0
The location is very good, close to historic springs, baths, and monasteries by the river Cerna.
Dining
6.0
The dining experience was okay, not more than that.
Facilities
7.0
The facilities were also nice.
Mark
United Kingdom,
April
2023
7.4/10
The hotel is a nice three-star option with clean rooms, but not exactly at a four-star level due to some maintenance issues. The service is friendly but could be slow at times. The location is good, near the historical center, and the dining options have a good variety. Overall, it offers decent value for money.
Rooms
7.0
The rooms, although clean, had some maintenance issues like holes in the walls and worn-out furniture. They were not soundproof but overall decent.
Service
7.0
The service was friendly but could be slow at times.
Location
8.0
The hotel is well-located near the historical center, offering a good base for exploring the area.
Dining
8.0
The dining options provided a good variety, although some healthier choices would have been appreciated.
Facilities
7.0
The hotel offers basic facilities suitable for a comfortable stay.